Frequently Asked Questions

At JessiCare, we pride ourselves on being one of the leading disability support services in Melbourne. We are committed to assisting individuals with disabilities lead fulfilling lives.

Our disability care in Melbourne is designed to meet the unique needs of every individual we work with. From offering support in everyday tasks to providing companionship and community engagement, our services are comprehensive and person-centred.

In addition to our core services, we also offer in-home disability support in Melbourne. We understand that the comfort of home can enhance the quality of life for our clients, and our team is trained to provide the necessary assistance while respecting the personal space of our clients.

At JessiCare, our goal is not just to offer disability assistance in Melbourne but to become a reliable partner in our clients' journey towards a more independent and satisfying life.

Please note, we are not NDIS service providers.

JessiCare is a leading provider of disability support services in Melbourne, Victoria. We are committed to providing a high standard of care to individuals with disabilities, offering a range of tailored services designed to empower and assist our clients in leading fulfilling, independent lives. Our team of dedicated support workers strive to provide comprehensive, personalized care, understanding that each individual's needs are unique.

Our services include in-home care, support coordination, community participation, and assistance with travel and transportation. We understand the importance of a comfortable, familiar environment, which is why our in-home care services are designed to support individuals in their own homes. Our support coordination services are tailored to help individuals understand and make the most of their plans, while our community participation services aim to foster social connections and active involvement in the community.

At JessiCare, we are more than just a disability support service - we are a committed partner in our clients' journey towards independence and fulfillment. Our team of over 50 support workers is dedicated to ensuring that our clients have the support they need to achieve their goals. We believe in the power of community and the importance of inclusivity, and we're proud to provide our services across Victoria.

We also understand the importance of ongoing education and training for our team. We invest in our support workers, providing them with the necessary training and resources to ensure they are equipped to provide the highest level of care. This commitment is reflected in the positive feedback we receive from our clients.

In summary, JessiCare is dedicated to making a difference in the lives of individuals with disabilities in Melbourne, Victoria. We're proud to provide high-quality, personalized care that empowers our clients and supports them in achieving their goals. By investing in our team and tailoring our services to the needs of each individual, we're helping to create a more inclusive and supportive community.

  • You can reach out to us via email info@jessicare.com.au, or give us a message or call at 0448 485 827 if you prefer a more direct approach.

  • We take a thoughtful and thorough approach to the support we provide. Our process begins with a detailed intake, where we spend time with participants and their families to truly understand you, your circumstances, and what matters most. This allows us to clearly identify your needs and begin building a tailored team of supports around you.

    As part of this process, we provide you with profiles of our support workers ahead of time, giving you the opportunity to review, consider, and have input into who you would like to meet. From there, we arrange meet and greets with a member of our management team present, ensuring you feel safe, supported, and confident from the very beginning. This also means you have a dedicated advocate there to make sure your preferences, requirements, and goals are always prioritised.

    Alongside this, we ensure our support workers are well trained and appropriately qualified. Just as importantly, we focus on finding the right personal fit by matching you with support workers who not only meet your needs but also align with your personality, interests, and lifestyle.

  • Yes. Always!

  • Don't hesitate to get in touch with us! Email us at accounts@jessicare.com.au or for a more immediate response, send a message or call us at 0448 485 827. We are eager to learn about what makes you a unique and valuable addition to the JessiCare team!