You’re in good hands.
We’re here to help you.
Our team of highly trained and carefully selected support workers span across Victoria. Each of our support workers are uniquely trained to cater to the individual needs of each participant. We take pride in personalising support to our participants personality, interests, and support needs. To us it is more than just finding you a support worker, it is about building you a tailored team of person-centred supports to help you to achieve your goals and live each day with purpose.
At JessiCare, we believe that genuine support starts with being present. That’s why we take a hands-on approach with every participant, building strong, consistent connections through open and ongoing communication. We’re always within reach; anytime, anywhere. Your needs don’t fit into a schedule, and neither do we.
Our team is committed to being more than just a service provider. We strive to become a trusted partner in your journey. By staying responsive, proactive, and deeply involved, we ensure that both participants and their families feel supported, heard, and confident at every step. At JessiCare, your goals are our priority, and we make it our mission to be indispensable in helping you achieve them.
What are our services?
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At JessiCare, we understand that there’s no place more important than home. That’s why we provide personalised, hands-on support tailored to each individual’s unique needs, routines, and goals. Our team works closely with participants and their families to create a comfortable, empowering environment where independence can truly thrive. Whether it’s assistance with daily living, personal care, or help around the house, we’re there every step of the way; offering reliable support, genuine connection, and peace of mind.
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At JessiCare, we provide straightforward, practical support to help keep your home running the way you need it to. We work alongside participants to manage everyday household responsibilities, making things more manageable without taking away independence.
From general cleaning and laundry to meal prep and basic upkeep, our focus is on consistency, reliability, and support that fits into your routine—so you can feel comfortable and in control in your own space.
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We offer personalized support within individuals' homes, promoting independence and enhancing well-being. Our services cover daily living activities, personal care, and household tasks.
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At JessiCare, we provide safe, reliable transport to help you get where you need to go. Whether it’s attending appointments, running errands, or staying connected with your community, we make travel simple and stress-free.
Our support workers offer consistent, hands-on support, ensuring you feel comfortable, on time, and confident every step of the way.
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We take the time to understand interests, goals, and comfort levels, then build plans and goals that work to support participants to step into their community in a way that feels right for them.
From attending local events and trying new activities to building social confidence or establishing regular routines outside the home, our team is there in a practical, hands-on way to work towards your goals. We stay connected throughout the process, adapting support as needed and making sure participants always feel safe, supported, and in control of their experience. If you want to increase your social network, learn a new skill, or simply experience new things, JessiCare is here to assist making that possible.
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We offer STA short-term accommodation services to help individuals with disabilities achieve their goals and explore Australia and beyond with the support of our dedicated workers. Enjoy a comfortable and enriching experience throughout your stay.
Our Values
Integrity
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Reliability
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Trust
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Respect
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Passion
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Integrity 〰️ Reliability 〰️ Trust 〰️ Respect 〰️ Passion 〰️
Everything we do is grounded in strong relationships and genuine care. We put people first, taking the time to truly understand each individual and what matters most to them. Our intake process begins with a genuine conversation with a member of our team so we can get to know who you are, your goals, and the support you need.
Our mission is to enrich the lives of people with disabilities by thoughtfully matching participants with support workers whose personalities, values, and approach align. We believe the right connection makes all the difference, and our team is committed to finding the right fit for you.
Through clear, consistent communication and a hands-on approach, we create supportive, positive experiences that make each day more comfortable, meaningful, and enjoyable. We are always here when you need us, and we take pride in building trust so you can feel confident in the support you receive.
What are our clients saying?
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"I am really happy with the team and the way we all work together, it’s just a great bond and every employee goes out of their way to be here for me whenever I need a staff member covered."
- NDIS Participant
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“We have been a client of JessiCare for 3 years for both of our children, one with cerebral palsy who is in a wheelchair and the other who has autism with social anxieties. They are highly professional and motivated and carers. I would highly recommend JessiCare to anyone needing support and coordination assistance.”
- Parents of NDIS Participant
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“My experience with JessiCare's providers has been based firstly on the priority of care and professionalism. As a recipient, I have been pleased with the high standard of service provided and look forward to continuing my association with the same company.”
- NDIS Participant
Over 15 years of experience
Meet Jess, the director and founder of JessiCare. It all began with her nursing background and experience caring for her diabetic mother, who suffered a serious health crisis in 2016 leading to permanent disability.
After her mother's passing in 2018, Jess was inspired to fill the apparent gap in treatment options. As a result, she founded JessiCare, driven by a passion for helping others. Having personally experienced the challenges they face, her actions demonstrate her relentless determination to make a difference in her community.
Let’s get you started!
It’s easy. We keep things simple.
Follow our journey.
At JessiCare, we pride ourselves on being one of the leading disability support services in Melbourne. We are committed to assisting individuals with disabilities lead fulfilling lives.
Our disability care in Melbourne is designed to meet the unique needs of every individual we work with. From offering support in everyday tasks to providing companionship and community engagement, our services are comprehensive and person-centred.
In addition to our core services, we also offer in-home disability support in Melbourne. We understand that the comfort of home can enhance the quality of life for our clients, and our team is trained to provide the necessary assistance while respecting the personal space of our clients.
At JessiCare, our goal is not just to offer disability assistance in Melbourne but to become a reliable partner in our clients' journey towards a more independent and satisfying life.
Please note, we are not NDIS service providers.
JessiCare is a leading provider of disability support services in Melbourne, Victoria. We are committed to providing a high standard of care to individuals with disabilities, offering a range of tailored services designed to empower and assist our clients in leading fulfilling, independent lives. Our team of dedicated support workers strive to provide comprehensive, personalized care, understanding that each individual's needs are unique.
Our services include in-home care, support coordination, community participation, and assistance with travel and transportation. We understand the importance of a comfortable, familiar environment, which is why our in-home care services are designed to support individuals in their own homes. Our support coordination services are tailored to help individuals understand and make the most of their plans, while our community participation services aim to foster social connections and active involvement in the community.
At JessiCare, we are more than just a disability support service - we are a committed partner in our clients' journey towards independence and fulfillment. Our team of over 50 support workers is dedicated to ensuring that our clients have the support they need to achieve their goals. We believe in the power of community and the importance of inclusivity, and we're proud to provide our services across Victoria.
We also understand the importance of ongoing education and training for our team. We invest in our support workers, providing them with the necessary training and resources to ensure they are equipped to provide the highest level of care. This commitment is reflected in the positive feedback we receive from our clients.
In summary, JessiCare is dedicated to making a difference in the lives of individuals with disabilities in Melbourne, Victoria. We're proud to provide high-quality, personalized care that empowers our clients and supports them in achieving their goals. By investing in our team and tailoring our services to the needs of each individual, we're helping to create a more inclusive and supportive community.